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Customer Success Intern (AI SAAS Platform)

💼InternshipInternship (6 months)📍Gurugram, Sohna Road🏢Customer Success, Service & Operations

About the Role

We are looking for a proactive and detail-oriented intern to manage incoming signups/leads (India & International), assist in product onboarding, and ensure a smooth experience for users interacting with Intellemo AI. This role combines customer communication, product understanding, and basic content/video execution.

Key Responsibilities

  • Handle and manage incoming signups/leads (India & International)
  • Understand client requirements and assist in onboarding them onto the platform
  • Review AI-generated videos and ensure quality output
  • If required, create or regenerate videos using the platform
  • Share outputs with clients and collect feedback
  • Conduct product demos and explain features clearly
  • Act as a point of contact for client queries and support
  • Coordinate with internal teams to improve user experience

Qualifications

  • Strong communication skills (written & verbal) and comfortable interacting with global clients
  • Basic understanding of AI tools / video creation tools
  • Ability to learn product workflows quickly
  • Problem-solving mindset and attention to detail
  • Interest in marketing, SaaS, or AI products
  • Experience with social media/video tools is a plus
  • Prior exposure to customer support / sales / onboarding roles is preferred
  • Familiarity with digital marketing concepts is good to have
  • Any Graduate

Benefits & Perks

Internship Certificate
Job offer upon completion (based on performance)
Stipend: 20,000/month
Hands-on experience with a fast-growing AI product
Exposure to global clients & real-world problem solving
Full-time, in-office position in Gurgaon, Haryana